Does your IT Provider support your….. business or your IT?

In the IT Provider space, there’s a lot of different approaches.  Most will say we work with you to support your business goals.  While you hope that’s true, most are merely just providing your tech support.  There’s also a handful of first class providers that are improving your business one step at a time, with […]

Problem finding qualified IT workers?

There is so many niches within the IT industry, it can be a pretty complex process when trying to hire for IT.  Let’s look at some of the issues. The Real Problems Awesome IT employee’s who are happy and comfortable aren’t looking for a new job. Awesome IT employee’s don’t really have to search for jobs, […]

If your IT talent leaves, what happens to your IT?

The 1-3 Person IT Department.  Most small businesses operate somewhere around in here. There’s many ways to setup an IT department, but most businesses work like this.  Things change when you start adding people just like any other department.  Only here, IT, just like other critical departments, has the power to break your business if […]

The Trouble with Hiring that 1st IT Employee – Part Two

You managed to make it through IT interviews and hired your first IT employee, congrats!  Now the real fun begins. Learning on the Job Some places are totally okay with learning on the job for the one man IT operation.  That’s great!  Great employee’s should always be given the chance to learn.  The question for the […]

The Trouble with Hiring that 1st IT Employee – Part One

You’re business is thriving, you’re hiring, now you’ve realized you have a lot of technology around the office and you should probably start getting a grip on it.  The thought of hiring an IT person pops into your head.  What’s to lose?  You’ll have someone with expertise, knows what they’re doing, handle all your IT […]

Why Big Box Store IT Support is big no no for Businesses

Every business has it’s functions within their respective industries.  Big box IT support shops, and similar retail PC shops are no exception.  Retail IT shops provide IT services for residential customers, and is a learning platform for those breaking into IT.  This is their niche. Why is it their Niche? They focus on reactive support, […]